Recent serve/solve #s not visible for some users on Dashboard

Incident Report for hCaptcha

Resolved

This incident has been resolved.

Posted Sep 06, 2019 - 20:38 UTC

Identified

Due to upgrades to our aggregation services, approximately 72 hours of traffic data will not be visible on Dashboard graphs for some users.

This does not affect earnings or the accuracy of real-time numbers, and all other functions are working as expected.

We expect this to be resolved later today (Pacific time).

Posted Sep 06, 2019 - 17:28 UTC

This incident affected: Dashboard.